Terms & Conditions
Welcome to Niraam Crystals. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing your order.
1. General Information
This website is owned and operated by Niraam Crystals. Throughout the site, the terms “we,” “us,” and “our” refer to Niraam Crystals. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Product Disclaimer
- All crystals sold on our website are 100% natural, ethically sourced, and selected with care.
- Natural stones may have variations in color, size, texture, and appearance, including visible cracks or inclusions. These are not defects but a natural part of crystal formation.
- We do not claim to diagnose, treat, or cure any medical conditions. Crystal healing is a complementary practice, not a replacement for medical care.
3. Orders & Payments
- All prices are listed in INR (Indian Rupee) and are subject to change without notice.
- Orders are confirmed once full payment is received.
- We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.
4. Shipping & Delivery
- Orders are processed within the time frame mentioned on the product page.
- Shipping times may vary based on your location and courier service availability.
- Once shipped, we are not responsible for delays or loss caused by the courier.
5. Return & Refund Policy
- All sales are final. Due to the energetic nature of crystals, we do not accept returns or offer refunds once the item is shipped.
- If your product arrives damaged, please contact us within 48 hours with your order number and photographs of the damaged item and packaging.
- For full details, please refer to our Return Policy.
6. Intellectual Property
All content on this website—including product descriptions, images, logos, graphics, and text—is the intellectual property of Niraam Crystals and may not be copied, reproduced, or used without written permission.
7. Privacy Policy
Your privacy is important to us. Personal data provided during purchase or communication is kept secure and used solely for fulfilling your order or responding to queries. For more details, please review our Privacy Policy.
8. User Conduct
By using this site, you agree:
- Not to use the website for any unlawful purpose.
- Not to attempt to interfere with the site’s security or proper functioning.
- Not to send false, misleading, or harmful information through our contact forms or reviews.
9. Limitation of Liability
Niraam Crystals shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. You agree that your use of the Service is at your sole risk.
10. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted here and are effective immediately upon publishing. It is your responsibility to review them periodically.
Contact Us
If you have any questions about these Terms & Conditions, please email us at:
📧 niraamcrystals@gmail.com